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For plumbers and heating engineers

Quoting app for plumbers and heating engineers.The boiler quote they understand, sent from the driveway.

Short answer

Upheld is a quoting app for UK plumbers and heating engineers. You talk through the boiler, cylinder or heat pump job on site, it prices it from your merchant list and labour rates, and the homeowner gets a branded video quote with the written quotation, an accept button and a deposit link. Upheld shows you who watched it and flags when to ring.

Every boiler quote looks alike

Make, model, flue, total. The customer cannot see why yours includes a magnetic filter, a powerflush and a ten year warranty, and the cheaper one does not.

Quoting after a long day

You price three system swaps at night while the online installers send theirs in minutes.

Heat pump quotes are complicated

Heat loss, emitters, cylinders and grants. A PDF loses the customer by page two.

How a quote gets made in Upheld

An example quote

Illustrative prices. Yours come from your own price list, markup and day rate.

Combi boiler replacement with system clean and filter

Example quote lines
ItemQtyTotal
Worcester Bosch 4000 30kW combi boiler1£1,350.00
Horizontal flue kit 60/1001£85.63
Magnetic system filter, 22mm1£96.00
Chemical clean and inhibitor1£120.00
Thermostatic radiator valves 15mm8£92.48
Labour, removal, installation and commissioning1.5 days£660.00
Subtotal
£2,404.11
VAT
£480.82
Total
£2,884.93
Deposit to book
£500.00

VAT on heat pumps and energy saving installs

What to put in a boiler or heating quote

Questions trades ask

Can I quote heat pumps with Upheld?

Yes. Talk through the system, the emitters and the cylinder and Upheld drafts the lines from your price list. Quotes use the VAT rate in your business settings, so check it matches the job before you send.

Does it work with my merchant prices?

Yes. Upload the price list your merchant sends you and set your markup. Lines you have no price for are flagged for you to fill in.

Can customers book a start date?

Yes. Connect your Google or Outlook calendar and the customer can pick a day you are free when they accept.

Is the deposit paid to me?

Yes. Deposits go straight into your own Stripe account. Upheld never holds your money.

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Send your next quote from the driveway.

Free for eight weeks. Then Starter at £79 or Pro at £179 a month, plus VAT. Cancel any time.